Publications

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Noel Carroll ResearchGateAcademia.edu Noel Carroll


 

Journals

    1. Conboy, K. and Carroll, N. (2019). Implementing Large-Scale Agile Frameworks: Challenges and Recommendations. IEEE Software. March/April 2019. DOI: 10.1109/MS.2018.2884865
    2. Carroll, N. and Richardson, I. (2019). Enablers and Barriers for Hospital Pharmacy Information Systems, Health Informatics Journal.
    3. Carroll, N.and Richardson, I. (2018). Identifying the Barriers towards Improving Hospital Pharmacy Processes, Health Informatics Journal (in press).
    4. Carroll, N. and Richardson, I. (2017). Mapping a Careflow Network to Assess the Connectedness of Connected Health, Health Informatics Journal (in press).
    5. Carroll, N., Richardson, I., Maloney, M., and O’Reilly, P. (2017). Health and Technology, 2017Bridging healthcare education and technology solution development through experiential innovation (in press)
    6. Carroll, N. (2016). Key Success Factors for Smart and Connected Health Software Solutions, Computer, Vol. 49, No. 11, pp. 22-28. ieee-computer
    7. Carroll, N. and  Richardson, I. (2016). Software-as-a-Medical Device: Demystifying Connected Health Regulations, Journal of Systems and Information Technology, Vol. 18 Issue 2, pp.186 – 215. (Paper available here: Software-as-a-Medical Device)

    8. Carroll, N. (2016). So that’s what the impact of IT innovation looks like? Examining the socio-technical dynamics of public service innovation. Journal of Enterprise Information Management, 29(5), pp.677-705.

    9. Carroll, N. Richardson, I., Kennedy, C. (2016). Scoping the Challenges towards a Connected Community Healthcare Ecosystem (CCHE) for Managing Long-Term Conditions. Gerontechnology, 14(2), pp.64-77. CCHE Paper

    10. Carroll, N. (2015). Modelling the Dynamics of Trust across a Cloud Brokerage Environment. Information Resources Management Journal (IRMJ), 28(1), pp.17-37.

    11. Carroll, N. and Helfert, M. (2015). Service Capabilities within Open Innovation – Revisiting the Applicability of Capability Maturity Models. Journal of Enterprise Information Management, 28(2), pp.275-303.

    12. Carroll, N. (2014). In Search We Trust: Exploring how Search Engines are Shaping Society. International Journal of Knowledge Society Research (IJKSR), 5(1), pp.12-27.

    13. Carroll, N. (2013). E-Learning – The McDonaldisation of Education. European Journal of Higher Education, Volume 3, Issue 4, pp. 342-356.

    14. Carroll, N., Whelan, E., and Richardson, I. (2012). Service Science – an Actor Network Theory Approach. International Journal of Actor-Network Theory and Technological Innovation (IJANTTI), Volume 4, Number 3, pp. 52-70.

    15. Carroll, N., (2011).   Evaluating Online Asynchronous Support in the Institutes of Technology Ireland. The All Ireland Journal of Teaching and Learning in Higher Education (AISHE-J), Volume 3, Number 2, p. 1-23.

    16. Carroll, N., Whelan, E. and Richardson, I. (2010).  Applying Social Network Analysis to Discover Service Innovation within Agile Service Networks, Service Science, Volume 2, Issue 4, pp. 225-244.


Book Chapters

  1. Carroll, N. (2017). Systems Design, Planning and Implementation. In Quinn, M., & Strauss, E. (Eds.). The Routledge Companion to Accounting Information Systems. Routledge.
  2. Carroll, N., Helfert, M. and Lynn, T. (2014). Towards the Development of a Cloud Service Capability Assessment In Zaigham Mahmood (Ed.) Continued Rise of the Cloud: Advances and Trends in Cloud Computing, Chapter 12, pp. 289-336. Springer London.
  3. Carroll, N. (2014). Open Innovation: Assessing the Socio-Economic Factors of Global Software Development, Book Chapter in Saqib Saeed (Ed). Human Factors in Software Development and Design, IGI Global (forthcoming).
  4. Carroll, N. (2014). Actor-Network Theory: A Bureaucratic View of Public Service Innovation. Chapter 7, p.115-144. In Ed Tatnall (ed). Technological Advancements and the Impact of Actor-Network Theory, IGI Global.
  5. Carroll, N., Richardson, I., and Whelan, E. (2012). Service Science: Exploring Complex Agile Service Networks through Organisational Network Analysis. Chapter 8, pp. 156-172. In Wang, X., Ali, N., Ramos, I., and Vidgen, R. (eds). Agile and Lean Service-Oriented Development: Foundations, Theory and Practice, IGI Global.
  6. Hantry, F., Papazoglou, M., van den Heuvel, W-J, Haque, R., Carroll, N., Whelan, E., Karastoyanova, D., Leymann, F., Nikolaou, C., Lammersdorf, W., Hacid, M-S. Chapter 2 – Business Process Management (pp. 27-54). In M. Papazoglou, K. Pohl, M. Parkin, and A. Metzger, Eds. Service Research Challenges and Solutions for the Future Internet. S-Cube – Towards Engineering, Managing and Adapting Service-Based Systems, 2010. XVIII, 374 p. (Computer Communication Networks and Telecommunications, Vol. 6500).

Conferences

  1. Carroll, N., Morgan, L. and Conboy, K. (2018). 14th International Symposium on Open Collaboration (OpenSym 2018), Paris, France, August 22-24.
  2. Edison, H., Carroll, N., Conboy, K., Morgan, L. (2018). An Investigation into Inner Source Software Development: Preliminary Findings from a Systematic Literature Review. 14th International Symposium on Open Collaboration (OpenSym 2018), Paris, France, August 22-24.
  3. Carroll, N, O’Connor, M. and Edison, H. (2018). A Review on the Identification and Classification of Impediments to Software Flow, The Americas Conference on Information Systems (AMCIS 2018), 16-18 August, New Orleans, Louisiana, USA.
  4. Kuziemsky, C., Abbas, R.M. and Carroll, N. (2018). Towards a Connected Health Delivery Framework, International Workshop on Software Engineering in Healthcare Systems (SEHS 2018), Gothenburg, Sweden, May 28, 2018.
  5. Abbas, R.M., Carroll, N. and Richardson, I. (2018). In Technology We Trust: Extending TAM from a Healthcare Technology Perspective (to appear in) The Sixth IEEE International Conference on Healthcare Informatics (ICHI 2018), New York, USA, June 4-7, 2018.
  6. Carroll, N. (2017). How Is Value Created Within An Inner Source Environment? 13th International Symposium on Open Collaboration (OpemSym 2017), August 23-25, 2017, NUI Galway, Ireland.
  7. Carroll, N. and Richardson, I. (2017). A Disciplined Innovation Approach to Health Technology Solutions. 10th International Conference on Health Informatics (HEALTHINF) 2017, 21-23 February 2017, Porto, Portugal.
  8. Abbas, R.M., Carroll, N., Richardson, I. and Beecham. S. (2017). The Need for Trustworthiness Models in Healthcare Software Solutions. 10th International Conference on Health Informatics (HEALTHINF) 2017, 21-23 February 2017, Porto, Portugal.
  9. Carroll, N., Travers, M., Richardson, I. (2017). Uncovering Key Factors for a Healthcare IT Change Strategy. 10th International Conference on Health Informatics (HEALTHINF) 2017, 21-23 February 2017, Porto, Portugal.
  10. Carroll, N. and Richardson (2016). Mapping Healthcare Systems To Identify Connected Health Innovation Opportunities. Mhealth Conference, NUI Galway. 16th June.
  11. O’Sullivan, P., Connolly, A., Carroll, N. and Richardson, I. (2016). IBM’s Smarter Care: Challenges and Strategies. 20th International Conference on Evaluation and Assessment in Software Engineering (EASE 2016) 1-3 June, Limerick, Ireland.
  12. Carroll, N. and Richardson, I. (2016, May). Aligning healthcare innovation and software requirements through design thinking. In Proceedings of the International Workshop on Software Engineering in Healthcare Systems (SEHS), co-located with ICSE 2016 in Austin, Texas, USA – May 14-22, 2016 (pp. 1-7). ACM (SEHS_2016)
  13. Carroll, N. and Richardson, I. (2016). Connected Health: Software Quality and Processes. 4th International Conference on Innovation and Entrepreneurship (ICIE), 28th to 29th April 2016. Toronto, Ontario, Canada.
  14. Carroll, N., Travers, M., & Richardson, I. (2016). Evaluating Multiple Perspectives of a Connected Health Ecosystem. In 9th International Conference on Health Informatics (HEALTHINF), Rome, Italy, February (pp. 21-23).
  15. Carroll, N. and Richardson, I. (2015). Employing a Software Quality Plan within a Distributed Team Environment, the Learning Health System Conference 2015, 24th-25th September, Brussels, Belgium.
  16. O’Leary, P., Carroll, N., Clarke, P., Richardson, I. (2015). Untangling the Complexity of Connected Health Evaluations. IEEE International Conference on Healthcare Informatics (ICHI 2015), 21st-23rd October, Dallas, Texas, USA.
  17. O’Leary, P., Carroll, N. and Richardson, I. (2014). The Practitioner’s Perspective on Clinical Pathway Support Systems. IEEE International Conference on Healthcare Informatics 2014 (ICHI 2014), 15th-17th September, Verona, Italy.
  18. Lynn, T., Carroll, N., Mooney, J., Helfert, M., Corcoran, D., Hunt, G., Van Der Werff,

    Service Science Book

    L., Morrison, J., Healy, P. (2014). Towards a Framework for Defining and Categorising Business Process-As-A-Service (BPaaS). In proceeding of: 21st International Product Development Management Conference, University of Limerick, Limerick, Ireland.

  19. Carroll, N., Helfert, M., and Lynn, T. (2013). A Contingency Model for Assessing Cloud Composite Capabilities, The 3rd International Conference on Cloud Computing and Services Science (CLOSER 2013), Aachen, Germany.
  20. Beecham, S., Carroll, N., Noll, J., A Decision Support System for Global Team Management: Expert Evaluation REMIDI., International Workshop on Tool Support Development and Management in Distributed Software Projects co-located with 7th IEEE International Conference on Global Software Engineering (ICGSE 2012).Porto Alegre, Brazil.
  21. Carroll, N., Whelan, E., and Richardson, I. (2011). Exploring the Implications of IT-enabled Relational Structures on Service Performance, Academic Conference – Understanding Complex Services through Different Lenses, Cambridge Service Alliance Group, University of Cambridge, England.
  22. Carroll, N., Haque, R., Whelan, E., and Richardson, I. (2011). Modelling Business Transactions across Service Supply Chain Networks. 20th International Conference on Information Systems Development (ISD2011), Edinburgh, Scotland.
  23. Carroll, N., and Wang Y., (2011). Service Networks Performance Analytics: A Literature Review. Cloud Computing and Service Science Conference (CLOSER 2011), Noordwijkerhout, Netherlands.
  24. Carroll, N., Richardson, I., and Whelan, E. (2011). Service Science: Introducing The Need For Performance Analytics for Service Networks Evolution, Cloud Computing and Service Science Conference (CLOSER 2011), Noordwijkerhout, Netherlands.
  25. Carroll, N., Whelan, E. and Richardson, I. (2010). Understanding the Value of Business Process Configuration. 3rd International Conference on Business Process and Service Computing (BPSC2010), Leipzig, Germany, September 27-28.
  26. Carroll, N., Whelan, E., and Richardson, I. (2010). The Discovery of Agile Service Networks through the Use of Social Network Analysis, International Conference of Service Science (ICSS2010). May 13-14, 2010, Hangzhou, China.
  27. Carroll, N., Richardson, I., Whelan, E. (2010). Applying Social Network Analysis to Monitor Web-enabled Business Processes. 6th International Conference on Web Information Systems and Technologies (WEBIST), Valencia, Spain, April 7-10.
  28. Carroll, N. (2007), ‘Enhancing Efficiency and Effectiveness of Online Asynchronous Support using Case-Based Reasoning within an Online Learning Environment’, Proceedings of the 16th International Conference on Information Systems Development (ISD 2007), August 29-31, Galway, Ireland.
  29. Carroll, N. (2007), ‘Exploring the Educational Quality of Online Asynchronous Support Tools’ Proceedings of the 2nd International Business Informatics Challenge and Conference (IBIC ‘07), 19th September, Dublin, Ireland.

Thesis

  1. Carroll, N. (2012). Service Science: An Empirical Study on the Socio-Technical Dynamics of Public Sector Service Network Innovation, PhD Thesis, University of Limerick
  2. Carroll, N (2009). An Evaluation of Online Asynchronous Support within E-Learning Environments across the Institutes of Technologies in Ireland. Masters Thesis. Galway-Mayo Institute of Technology

Industry Reports:

Noel Carroll Ireland

  1. Carroll, N. (2016). Applying PML to Diabetes Care pathways.
  2. Carroll, N. (2015). Estonian Personalised Medicine Pilot Project Evaluation Methodology. Praxis Consultancy, Estonia. (link)
  3. Carroll, N. and Richardson, I. (2015).Report on state-of-the-art Pharmacy Practice and Current Models of Care.
  4. Carroll, N. and Richardson, I. (2015). Field Study: Report on Current Pharmacy Care Pathway Modelling Techniques and Service Barriers. ARCH Industry Report.
  5. Carroll, N. and Richardson, I. (2015). E-Pharmacy: A Proposed ARCH Research Strategy. ARCH Industry Report.
  6. Carroll, N. and Richardson, I. (2015).  E-Pharmacy: Exploiting Existing Innovation across ARCH Industry Members. ARCH Industry Report.
  7. Carroll, N. and Richardson, I. (2015). Current Pharmacy Care Pathway Modelling Techniques and Service Barriers. ARCH Industry Report.
  8. Carroll, N. and Richardson, I. (2015). Hospital & Community Pharmacy Practice and Management: Towards an e-Health Strategy. ARCH Industry Report.
  9. Carroll, N. and Richardson, I. (2015). An Overview of the Regulatory Environment for Connected Health. ARCH Industry Report.
  10. Carroll, N. and Richardson, I. (2015). A Connected Health Evaluation Framework. ARCH Industry Report.
  11. Carroll, N. (2012). Assessing Cloud Readiness of Irish Companies. IC4 Industry Report
  12. Carroll, N. (2012). Guidelines on Cloud Readiness for Technology Companies. IC4 Industry Report
  13. Carroll, N. (2012). Cloud Management Index. IC4 Industry Report.
  14. Carroll, N., Whelan, E. and Richardson, I. (2010). Application of Social Network Analysis to Service Networks Performance Analytics: A Literature Review. Lero Technical Report (Lero-TR-2010-06), University of Limerick, December 2010.

 Invited Talks /  Seminars / Presentations

  1. Carroll, N. (2017). A Disciplined Innovation Approach to Connected Health, Lero IS Seminars, NUI Galway, January 20th.
  2. Carroll, N. (2016). Preliminary Research on: The Key Success Factors for Connected Health Software Solutions. Lero, University of Limerick – 7th July.
  3. Carroll, N. (2016). Assessing the ‘connectedness’ of Connected Health. Lero, University of Limerick – 15th April.
  4. Carroll, N. (2015). Software Engineering for Connected Health. ENJECT Training School: The Learning Health System and Research with Patients , Insight Centre for Data Analytics and the Applied Research for Connected Health Technology, UCD December 14th -16th (supported by COST).
  5. Carroll, N. and Richardson, I. (2015). Connected Health: Software, Quality and Processes, University Hospital Limerick (UHL) Research Symposium, Strand Hotel, Limerick. 9th October
  6. Carroll, N. and Richardson, I. (2015). Employing a Software Quality Plan within a Distributed Team Environment, University Hospital Limerick (UHL) Research Symposium, Strand Hotel, Limerick. 9th October
  7. Carroll, N. and Richardson, I. (2015). Connected Health: Software, Quality and Processes. Mhealth Conference, NUI Galway
  8. Richardson, I., Reid, L., Carroll, N. and O’Leary, P. (2015). Safety for Patients: Software Quality in Clinical Mobile Devices. Mhealth Conference, NUI Galway.
  9. Carroll, N. (2015). Connected Health: An Overview of the Regulatory Environment: ARCH Breakfast Brief, University College Dublin.
  10. Richardson, I., Reid, L. and Carroll, N. (2015). Applied Research in Connected Health Technology, Health Research Institute, University of Limerick.
  11. Carroll, N. (2015). Connected Health: Software, Service and Processes: ARCH workshop, University College Dublin.
  12. Carroll, N. (2014). Information Systems Security, Guest Lecture, National University of Ireland, Galway.
  13. Carroll, N. (2013). Service Science – Modelling Service Dynamics, Guest Lecture, University of Limerick.
  14. Carroll, N. (2013). Social Network Analysis: Theory and Application, Guest Lecture, University of Limerick.
  15. Carroll, N. (2013). Cloud Service Index, IC4 Workshop, Dublin City University.
  16. Carroll, N. (2012). Service Science – a Shift in Business Logic, Guest Lecture, National University of Ireland, Galway.
  17. Carroll, N. (2011). Exploring the Implications of IT-enabled Relational Structures on Service Performance, Cambridge Service Alliance, University of Cambridge, UK.
  18. Carroll, N. (2011). Service Network Analytics: The European Research Institute in Service Science, European Research Institute in Service Science (ERISS) Seminar Tilburg University Netherlands.

Work-In-Progress

I am currently exploring a  number of topics and possible papers in the following areas:

  • Social-Technical view of IS
  • Actor-Network Theory
  • Innovation Management & Design Thinking
  • Service Science
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