Journals
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- Conboy, K. and Carroll, N. (2019). Implementing Large-Scale Agile Frameworks: Challenges and Recommendations. IEEE Software. March/April 2019. DOI: 10.1109/MS.2018.2884865
- Carroll, N. and Richardson, I. (2019). Enablers and Barriers for Hospital Pharmacy Information Systems, Health Informatics Journal.
- Carroll, N.and Richardson, I. (2018). Identifying the Barriers towards Improving Hospital Pharmacy Processes, Health Informatics Journal (in press).
- Carroll, N. and Richardson, I. (2017). Mapping a Careflow Network to Assess the Connectedness of Connected Health, Health Informatics Journal (in press).
- Carroll, N., Richardson, I., Maloney, M., and O’Reilly, P. (2017). Health and Technology, 2017Bridging healthcare education and technology solution development through experiential innovation (in press)
- Carroll, N. (2016). Key Success Factors for Smart and Connected Health Software Solutions, Computer, Vol. 49, No. 11, pp. 22-28. ieee-computer
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Carroll, N. and Richardson, I. (2016). Software-as-a-Medical Device: Demystifying Connected Health Regulations, Journal of Systems and Information Technology, Vol. 18 Issue 2, pp.186 – 215. (Paper available here: Software-as-a-Medical Device)
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Carroll, N. (2016). So that’s what the impact of IT innovation looks like? Examining the socio-technical dynamics of public service innovation. Journal of Enterprise Information Management, 29(5), pp.677-705.
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Carroll, N. Richardson, I., Kennedy, C. (2016). Scoping the Challenges towards a Connected Community Healthcare Ecosystem (CCHE) for Managing Long-Term Conditions. Gerontechnology, 14(2), pp.64-77. CCHE Paper
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Carroll, N. (2015). Modelling the Dynamics of Trust across a Cloud Brokerage Environment. Information Resources Management Journal (IRMJ), 28(1), pp.17-37.
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Carroll, N. and Helfert, M. (2015). Service Capabilities within Open Innovation – Revisiting the Applicability of Capability Maturity Models. Journal of Enterprise Information Management, 28(2), pp.275-303.
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Carroll, N. (2014). In Search We Trust: Exploring how Search Engines are Shaping Society. International Journal of Knowledge Society Research (IJKSR), 5(1), pp.12-27.
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Carroll, N. (2013). E-Learning – The McDonaldisation of Education. European Journal of Higher Education, Volume 3, Issue 4, pp. 342-356.
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Carroll, N., Whelan, E., and Richardson, I. (2012). Service Science – an Actor Network Theory Approach. International Journal of Actor-Network Theory and Technological Innovation (IJANTTI), Volume 4, Number 3, pp. 52-70.
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Carroll, N., (2011). Evaluating Online Asynchronous Support in the Institutes of Technology Ireland. The All Ireland Journal of Teaching and Learning in Higher Education (AISHE-J), Volume 3, Number 2, p. 1-23.
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Carroll, N., Whelan, E. and Richardson, I. (2010). Applying Social Network Analysis to Discover Service Innovation within Agile Service Networks, Service Science, Volume 2, Issue 4, pp. 225-244.
Book Chapters
- Carroll, N. (2017). Systems Design, Planning and Implementation. In Quinn, M., & Strauss, E. (Eds.). The Routledge Companion to Accounting Information Systems. Routledge.
- Carroll, N., Helfert, M. and Lynn, T. (2014). Towards the Development of a Cloud Service Capability Assessment In Zaigham Mahmood (Ed.) Continued Rise of the Cloud: Advances and Trends in Cloud Computing, Chapter 12, pp. 289-336. Springer London.
- Carroll, N. (2014). Open Innovation: Assessing the Socio-Economic Factors of Global Software Development, Book Chapter in Saqib Saeed (Ed). Human Factors in Software Development and Design, IGI Global (forthcoming).
- Carroll, N. (2014). Actor-Network Theory: A Bureaucratic View of Public Service Innovation. Chapter 7, p.115-144. In Ed Tatnall (ed). Technological Advancements and the Impact of Actor-Network Theory, IGI Global.
- Carroll, N., Richardson, I., and Whelan, E. (2012). Service Science: Exploring Complex Agile Service Networks through Organisational Network Analysis. Chapter 8, pp. 156-172. In Wang, X., Ali, N., Ramos, I., and Vidgen, R. (eds). Agile and Lean Service-Oriented Development: Foundations, Theory and Practice, IGI Global.
- Hantry, F., Papazoglou, M., van den Heuvel, W-J, Haque, R., Carroll, N., Whelan, E., Karastoyanova, D., Leymann, F., Nikolaou, C., Lammersdorf, W., Hacid, M-S. Chapter 2 – Business Process Management (pp. 27-54). In M. Papazoglou, K. Pohl, M. Parkin, and A. Metzger, Eds. Service Research Challenges and Solutions for the Future Internet. S-Cube – Towards Engineering, Managing and Adapting Service-Based Systems, 2010. XVIII, 374 p. (Computer Communication Networks and Telecommunications, Vol. 6500).
Conferences
- Carroll, N., Morgan, L. and Conboy, K. (2018). 14th International Symposium on Open Collaboration (OpenSym 2018), Paris, France, August 22-24.
- Edison, H., Carroll, N., Conboy, K., Morgan, L. (2018). An Investigation into Inner Source Software Development: Preliminary Findings from a Systematic Literature Review. 14th International Symposium on Open Collaboration (OpenSym 2018), Paris, France, August 22-24.
- Carroll, N, O’Connor, M. and Edison, H. (2018). The Identification and Classification of Impediments to Software Flow, The Americas Conference on Information Systems (AMCIS 2018), 16-18 August, New Orleans, Louisiana, USA.
- Kuziemsky, C., Abbas, R.M. and Carroll, N. (2018). Towards a Connected Health Delivery Framework, International Workshop on Software Engineering in Healthcare Systems (SEHS 2018), Gothenburg, Sweden, May 28, 2018.
- Abbas, R.M., Carroll, N. and Richardson, I. (2018). In Technology We Trust: Extending TAM from a Healthcare Technology Perspective (to appear in) The Sixth IEEE International Conference on Healthcare Informatics (ICHI 2018), New York, USA, June 4-7, 2018.
- Carroll, N. (2017). How Is Value Created Within An Inner Source Environment? 13th International Symposium on Open Collaboration (OpemSym 2017), August 23-25, 2017, NUI Galway, Ireland.
- Carroll, N. and Richardson, I. (2017). A Disciplined Innovation Approach to Health Technology Solutions. 10th International Conference on Health Informatics (HEALTHINF) 2017, 21-23 February 2017, Porto, Portugal.
- Abbas, R.M., Carroll, N., Richardson, I. and Beecham. S. (2017). The Need for Trustworthiness Models in Healthcare Software Solutions. 10th International Conference on Health Informatics (HEALTHINF) 2017, 21-23 February 2017, Porto, Portugal.
- Carroll, N., Travers, M., Richardson, I. (2017). Uncovering Key Factors for a Healthcare IT Change Strategy. 10th International Conference on Health Informatics (HEALTHINF) 2017, 21-23 February 2017, Porto, Portugal.
- Carroll, N. and Richardson (2016). Mapping Healthcare Systems To Identify Connected Health Innovation Opportunities. Mhealth Conference, NUI Galway. 16th June.
- O’Sullivan, P., Connolly, A., Carroll, N. and Richardson, I. (2016). IBM’s Smarter Care: Challenges and Strategies. 20th International Conference on Evaluation and Assessment in Software Engineering (EASE 2016) 1-3 June, Limerick, Ireland.
- Carroll, N. and Richardson, I. (2016, May). Aligning healthcare innovation and software requirements through design thinking. In Proceedings of the International Workshop on Software Engineering in Healthcare Systems (SEHS), co-located with ICSE 2016 in Austin, Texas, USA – May 14-22, 2016 (pp. 1-7). ACM (SEHS_2016)
- Carroll, N. and Richardson, I. (2016). Connected Health: Software Quality and Processes. 4th International Conference on Innovation and Entrepreneurship (ICIE), 28th to 29th April 2016. Toronto, Ontario, Canada.
- Carroll, N., Travers, M., & Richardson, I. (2016). Evaluating Multiple Perspectives of a Connected Health Ecosystem. In 9th International Conference on Health Informatics (HEALTHINF), Rome, Italy, February (pp. 21-23).
- Carroll, N. and Richardson, I. (2015). Employing a Software Quality Plan within a Distributed Team Environment, the Learning Health System Conference 2015, 24th-25th September, Brussels, Belgium.
- O’Leary, P., Carroll, N., Clarke, P., Richardson, I. (2015). Untangling the Complexity of Connected Health Evaluations. IEEE International Conference on Healthcare Informatics (ICHI 2015), 21st-23rd October, Dallas, Texas, USA.
- O’Leary, P., Carroll, N. and Richardson, I. (2014). The Practitioner’s Perspective on Clinical Pathway Support Systems. IEEE International Conference on Healthcare Informatics 2014 (ICHI 2014), 15th-17th September, Verona, Italy.
- Lynn, T., Carroll, N., Mooney, J., Helfert, M., Corcoran, D., Hunt, G., Van Der Werff,
L., Morrison, J., Healy, P. (2014). Towards a Framework for Defining and Categorising Business Process-As-A-Service (BPaaS). In proceeding of: 21st International Product Development Management Conference, University of Limerick, Limerick, Ireland.
- Carroll, N., Helfert, M., and Lynn, T. (2013). A Contingency Model for Assessing Cloud Composite Capabilities, The 3rd International Conference on Cloud Computing and Services Science (CLOSER 2013), Aachen, Germany.
- Beecham, S., Carroll, N., Noll, J., A Decision Support System for Global Team Management: Expert Evaluation REMIDI., International Workshop on Tool Support Development and Management in Distributed Software Projects co-located with 7th IEEE International Conference on Global Software Engineering (ICGSE 2012).Porto Alegre, Brazil.
- Carroll, N., Whelan, E., and Richardson, I. (2011). Exploring the Implications of IT-enabled Relational Structures on Service Performance, Academic Conference – Understanding Complex Services through Different Lenses, Cambridge Service Alliance Group, University of Cambridge, England.
- Carroll, N., Haque, R., Whelan, E., and Richardson, I. (2011). Modelling Business Transactions across Service Supply Chain Networks. 20th International Conference on Information Systems Development (ISD2011), Edinburgh, Scotland.
- Carroll, N., and Wang Y., (2011). Service Networks Performance Analytics: A Literature Review. Cloud Computing and Service Science Conference (CLOSER 2011), Noordwijkerhout, Netherlands.
- Carroll, N., Richardson, I., and Whelan, E. (2011). Service Science: Introducing The Need For Performance Analytics for Service Networks Evolution, Cloud Computing and Service Science Conference (CLOSER 2011), Noordwijkerhout, Netherlands.
- Carroll, N., Whelan, E. and Richardson, I. (2010). Understanding the Value of Business Process Configuration. 3rd International Conference on Business Process and Service Computing (BPSC2010), Leipzig, Germany, September 27-28.
- Carroll, N., Whelan, E., and Richardson, I. (2010). The Discovery of Agile Service Networks through the Use of Social Network Analysis, International Conference of Service Science (ICSS2010). May 13-14, 2010, Hangzhou, China.
- Carroll, N., Richardson, I., Whelan, E. (2010). Applying Social Network Analysis to Monitor Web-enabled Business Processes. 6th International Conference on Web Information Systems and Technologies (WEBIST), Valencia, Spain, April 7-10.
- Carroll, N. (2007), ‘Enhancing Efficiency and Effectiveness of Online Asynchronous Support using Case-Based Reasoning within an Online Learning Environment’, Proceedings of the 16th International Conference on Information Systems Development (ISD 2007), August 29-31, Galway, Ireland.
- Carroll, N. (2007), ‘Exploring the Educational Quality of Online Asynchronous Support Tools’ Proceedings of the 2nd International Business Informatics Challenge and Conference (IBIC ‘07), 19th September, Dublin, Ireland.
Thesis
- Carroll, N. (2012). Service Science: An Empirical Study on the Socio-Technical Dynamics of Public Sector Service Network Innovation, PhD Thesis, University of Limerick
- Carroll, N (2009). An Evaluation of Online Asynchronous Support within E-Learning Environments across the Institutes of Technologies in Ireland. Masters Thesis. Galway-Mayo Institute of Technology
Industry Reports:
- Carroll, N. (2016). Applying PML to Diabetes Care pathways.
- Carroll, N. (2015). Estonian Personalised Medicine Pilot Project Evaluation Methodology. Praxis Consultancy, Estonia. (link)
- Carroll, N. and Richardson, I. (2015).Report on state-of-the-art Pharmacy Practice and Current Models of Care.
- Carroll, N. and Richardson, I. (2015). Field Study: Report on Current Pharmacy Care Pathway Modelling Techniques and Service Barriers. ARCH Industry Report.
- Carroll, N. and Richardson, I. (2015). E-Pharmacy: A Proposed ARCH Research Strategy. ARCH Industry Report.
- Carroll, N. and Richardson, I. (2015). E-Pharmacy: Exploiting Existing Innovation across ARCH Industry Members. ARCH Industry Report.
- Carroll, N. and Richardson, I. (2015). Current Pharmacy Care Pathway Modelling Techniques and Service Barriers. ARCH Industry Report.
- Carroll, N. and Richardson, I. (2015). Hospital & Community Pharmacy Practice and Management: Towards an e-Health Strategy. ARCH Industry Report.
- Carroll, N. and Richardson, I. (2015). An Overview of the Regulatory Environment for Connected Health. ARCH Industry Report.
- Carroll, N. and Richardson, I. (2015). A Connected Health Evaluation Framework. ARCH Industry Report.
- Carroll, N. (2012). Assessing Cloud Readiness of Irish Companies. IC4 Industry Report
- Carroll, N. (2012). Guidelines on Cloud Readiness for Technology Companies. IC4 Industry Report
- Carroll, N. (2012). Cloud Management Index. IC4 Industry Report.
- Carroll, N., Whelan, E. and Richardson, I. (2010). Application of Social Network Analysis to Service Networks Performance Analytics: A Literature Review. Lero Technical Report (Lero-TR-2010-06), University of Limerick, December 2010.
Invited Talks / Seminars / Presentations
- Carroll, N. (2017). A Disciplined Innovation Approach to Connected Health, Lero IS Seminars, NUI Galway, January 20th.
- Carroll, N. (2016). Preliminary Research on: The Key Success Factors for Connected Health Software Solutions. Lero, University of Limerick – 7th July.
- Carroll, N. (2016). Assessing the ‘connectedness’ of Connected Health. Lero, University of Limerick – 15th April.
- Carroll, N. (2015). Software Engineering for Connected Health. ENJECT Training School: The Learning Health System and Research with Patients , Insight Centre for Data Analytics and the Applied Research for Connected Health Technology, UCD December 14th -16th (supported by COST).
- Carroll, N. and Richardson, I. (2015). Connected Health: Software, Quality and Processes, University Hospital Limerick (UHL) Research Symposium, Strand Hotel, Limerick. 9th October
- Carroll, N. and Richardson, I. (2015). Employing a Software Quality Plan within a Distributed Team Environment, University Hospital Limerick (UHL) Research Symposium, Strand Hotel, Limerick. 9th October
- Carroll, N. and Richardson, I. (2015). Connected Health: Software, Quality and Processes. Mhealth Conference, NUI Galway
- Richardson, I., Reid, L., Carroll, N. and O’Leary, P. (2015). Safety for Patients: Software Quality in Clinical Mobile Devices. Mhealth Conference, NUI Galway.
- Carroll, N. (2015). Connected Health: An Overview of the Regulatory Environment: ARCH Breakfast Brief, University College Dublin.
- Richardson, I., Reid, L. and Carroll, N. (2015). Applied Research in Connected Health Technology, Health Research Institute, University of Limerick.
- Carroll, N. (2015). Connected Health: Software, Service and Processes: ARCH workshop, University College Dublin.
- Carroll, N. (2014). Information Systems Security, Guest Lecture, National University of Ireland, Galway.
- Carroll, N. (2013). Service Science – Modelling Service Dynamics, Guest Lecture, University of Limerick.
- Carroll, N. (2013). Social Network Analysis: Theory and Application, Guest Lecture, University of Limerick.
- Carroll, N. (2013). Cloud Service Index, IC4 Workshop, Dublin City University.
- Carroll, N. (2012). Service Science – a Shift in Business Logic, Guest Lecture, National University of Ireland, Galway.
- Carroll, N. (2011). Exploring the Implications of IT-enabled Relational Structures on Service Performance, Cambridge Service Alliance, University of Cambridge, UK.
- Carroll, N. (2011). Service Network Analytics: The European Research Institute in Service Science, European Research Institute in Service Science (ERISS) Seminar Tilburg University Netherlands.
Work-In-Progress
I am currently exploring a number of topics and possible papers in the following areas:
- Social-Technical view of IS
- Actor-Network Theory
- Innovation Management & Design Thinking
- Service Science